Join communications expert Lolita Chandler and C4CM in this power-packed program to learn effective strategies for handling microaggressions at work.
- What microaggression is and how to recognize it
- When HR should get involved
- Effective strategies to handle microaggressions – that won’t get you labeled negatively
- Questions and responses to microaggressions for common situations:
- ”You should be good at this.”
- Ethnic and racial trait assumptions
- Age-related assumptions
- “Can you get us coffee?”
- “You should smile more.”
- Gender-based assumptions
- Dismissive or condescending manager
Product ID: 18981
Plus, you get Sexual Harassment At Work: Prevention, Policies and Handling Complaints Effectively – a $197 value – FREE!
Jam-packed with step-by-step guidance–Sexual Harassment At Work–will guide you through the most crucial practices, policies and procedures to get your organization up-to-date and trained on sexual harassment prevention.
- What Sexual Harassment Is
- Two Types of Sexual Harassment and Case Studies
- Why Sexual Harassment Should Be Prevented
- Supervisor’s Role in Preventing Sexual Harassment and Handling Complaints
- Supervisor’s Role in Investigating Sexual Harassment Complaints
- Preventing Retaliation Claims
- What Effective Sexual Harassment Policies Should Include
- Case Studies
- A Sample Sexual Harassment Policy
- Hostile Work Environment Checklist
- Court Rulings
Learn How to Manage Microaggressions Effectively, & Prevent their Damage to Performance, Productivity & Profitability!Get it on demand now
Adjunct Instructor, Diversity Management Certificate Program, Cornell University School of Industrial Relations
Lolita Chandler is currently an adjunct instructor in the Diversity Management Certificate Program at Cornell University School of Industrial Relations in New York City. She is the President of The Chandler Group, an executive resource company. She combines her many years of experience promoting diversity and multiculturalism in education and business, to offer coaching and consulting services in diversity development to business, education and not-for-profit organizations.
Continuing Education Units
HRCI – Receive 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”
C4CM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.