Smart Woman’s Guide to Fearless Confrontation

recording Smart Woman’s Guide to Fearless Confrontation

You Will Learn:

  • Specific conflict-resolution skills to quell confrontation right away
  • How to keep calm and manage your reactions/emotions
  • Strategies to gain more cooperation from others, strengthen workplace relationships, and earn the respect of everyone you work with
Access the pre-recorded audio conference
$269.00
 

Are fear, discomfort, and a reluctance to confront holding you back from achieving your goals?

If you’re like most women, you dread confrontation and are paying a hefty price in terms of happiness, confidence and career success.

This high-impact program explores proven principles that will help you to manage, and resolve conflicts with finesse and confidence.  You’ll learn key techniques to disarm bad-tempered people, defuse tense workplace situations, and handle emotional responses on both sides of the conflict.

In this power-packed webinar you’ll discover how to diagnose disagreements to understand what’s really going on; gain solid how-to’s for confronting others in a calm, professional manner; and master techniques for getting your point across.

It’s to time say good-bye to the stress, frustration, and anxiety that you associate with conflict! Take an empowering step and register for this practical program packed with proven alternatives you can use in the most difficult and frustrating situations.

Learning Objectives

The skills and tips you will learn in just 75 minutes will change your life and put you in a position for amazing career success. You’ll gain more cooperation from others, strengthen workplace relationships, be more productive, and earn the respect of everyone you work with.

During this powerful program you will learn: 

  • Why many women are hard-wired to hate conflict
  • How fear of necessary confrontation is holding you back
  • Specific conflict-resolution skills to quell confrontation right away
  • How to avoid the blame game
  • How to keep calm and manage your reactions/emotions
  • When not to confront

You’ll also come away with:

  • Sample scripts for some of the most common conflict situations at work
  • Negotiation tips to apply to every conflict
  • Tips to defuse anger in yourself and the other party
  • Specific tips for handling confrontations with customers
  • Listening tips that help avoid misunderstandings
  • Must have de-stressing tips to help you keep you cool

Product ID: 2967

Learn Proven Techniques for Handling Conflict and Confrontation!

Order my recording now

Faculty

Kathy Caprino, M.A.
Kathy Caprino, M.A.
ELLIA Communications, Inc.

Kathy is a career and executive coach, professional trainer, speaker and writer dedicated to the advancement of women in business. Her firm -- Ellia Communications -- offers career, executive, and leadership coaching and consulting, as well as training, seminars and resources designed to help women achieve greater professional success, rewards, and recognition, and reach their highest potential.

Continuing Education Units

  • hrci

    HRCI – Receive 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

    “The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”

Learn Proven Techniques for Handling Conflict and Confrontation!

Order my recording now

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