Legal Support Staff: Revamp & Reassign Support Services for Max Profitability & Productivity

recording Legal Support Staff: Revamp & Reassign Support Services for Max Profitability & Productivity

You Will Learn:

Practical strategies on how your firm can:

  • Organize legal support staff to eliminate service duplication
  • Distribute work among teams with the use of talent pools
  • Train, mentor, and manage your legal support human capitol infrastructure
Access the pre-recorded audio conference
$365.00
 

The old support model of one-size fits all is no longer a viable business alternative.

In fact, the role of legal secretary, paralegal, and legal assistant has undergone a major shift in the last few years.

As clients request lower and more predictable legal fees, more and more firms are restructuring legal support staff to decrease costs and improve the overall efficiency of daily legal work.

Is your firm stuck in a ‘one secretary to support several attorneys’ model? Do you have paralegals competing with litigation support staff for billable hours?  Does your legal support staff lack the technical prowess needed to elevate their value to the practice?

Learning Objectives

This information-packed webinar explores how leading firms are restructuring administrative models to improve service delivery and achieve sustainable cost reduction.  Our expert faculty will present practical strategies on how your firm can:

  • Organize legal support staff to eliminate service duplication
  • Distribute work among teams with the use of talent pools
  • Create hybrid positions that tap the expertise of your legal secretaries, paralegals, & legal assistants and blend roles to best serve the firm
  • Reengineer and standardize administrative process
  • Train, mentor, and manage your legal support human capitol infrastructure

During this comprehensive session, you’ll also get:

  • Tips to evaluate the needs of your attorneys
  • Advice on how to tighten service levels
  • Methods to shift staff thinking to approach to work in a more technologically advanced manner
  • A training checklist for getting started
  • Real life case studies and examples on how other firms have revamped secretarial models
  • Expert advice on when to consider outsourcing

Product ID: 5569

Bonus Material

Plus,  you get the new and exclusive guide, Utilizing Legal Secretaries for Max Profitability: Methods to Reduce Costs, Standardize Work, and Centralize Administrative Support – a $197 value – FREE!

Utilizing Legal Secretaries for Max ProfitabilityThis powerful resource looks at how leading firms are restructuring administrative models to decrease costs, standardize work, and centralize legal processes and administrative support.

  • The Way Legal Support Used To Be and Why It Changed
  • Alternative Approaches to Legal Support: Examples from AmLaw 200 Firms
    • Latham & Watkins
    • Orrick, Herrington & Sutcliff (Orrick)
  • Alternative Approaches to Legal Support: Examples from Mid-sized Firms
    • Service Center Learnings
  • Establishing an Alternative Attorney Support Structure
    • Defining Objectives
    • Analyzing Attorney Activity
    • Holding Interviews and Focus Groups
    • Identifying Individual Secretarial Skill Set Profiles
  • Design, Test and Implement the Legal Support Structure
    • Designing the Administrative Support Structure
    • Testing and Implementing the Administrative Support Structure
    • What to Watch For
  • Effective Way of Reducing Administrative Staff
    • Voluntary Early Retirement
  • Overcoming Challenges and Obstacles to a New Legal Support Structure
    • Minimizing Resistance

This essential guide also includes finger-tip access to relevant checklists and sample materials, including:

  1. Setting Up an Attorney Support Service Center Checklist
  2. Change Management Checklist
  3. Voluntary Retirement Program Checklist
  4. Comparison: Legal Secretary and Administrative Assistant Job Duties
  5. Interview and Focus Group Questions
    • Questions for Both Attorneys and Secretaries
    • Questions for Attorney
    • Questions for Legal Secretaries

Discover How to Revamp & Reassign Support Services for Max Profitability & Productivity!

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Faculty

Jared Michael Coseglia
Jared Michael Coseglia
President, TRU Staffing Partners, Inc.

Jared Michael Coseglia, founder and President of TRU Staffing Partners, has over eleven years of experience representing talent in e-Discovery, Litigation Support, and broadly throughout legal technology staffing. He has successfully placed over 1700 professionals in full-time and temporary positions at the AmLaw 200, Fortune 1000, and within the consultancy and service provider community. His ability to identify, deliver, and help retain talent has allowed him the privilege of quickly becoming the globally recognized “go-to” individual for clients and candidates in need of staffing solutions or career guidance and management in eDiscovery.

Scott  Bilbrey
Scott Bilbrey
Director, Litigation Support Services, Covington & Burling LLP

Scott Bilbrey is Covington & Burling’s firm-wide Director of Litigation Support Services. He oversees technical and e-discovery services for the firm’s litigators (in addition to overseeing the litigation paralegals), and his responsibilities include counseling clients on document management and collection, as well as advising on e-discovery strategies and technical issues.

Chris Lucas
Chris Lucas
Director of Litigation & Practice Support, Sidley Austin LLP

Chris Lucas graduated from the University of Virginia, School of Law with his JD in 1993.  After practicing in real estate law for a couple of years, he moved into litigation support assisting the US Department of Justice for over five years on one matter in the mid to late 1990s.  This provided him the opportunity to see and learn about all of the phases of the rapidly developing e-discovery process.  In 2000, he moved to the law firm side at Arent Fox where he built their litigation support capabilities, bringing to the firm for the first time such programs as Concordance, iConect, Trial Director, iPro, and SharePoint.  In 2006, Chris moved to Sidley Austin where he has helped to transform their litigation support to a world class operation with substantial investments in technology, people, and process.

Derrick Logan
Derrick Logan
Director, Project Consulting & Sales Engineering, Iris Data Services

Derrick Logan has over 12 years of information systems, operations management and legal technology development and deployment experience, and has worked in some of the most prestigious law firms in the Am Law 200 including Skadden Arps, Weil Gotshal, and Jones Day. Logan has consistently led a staff of project managers and analysts in providing electronic discovery and litigation support services internally to major law firms. Working directly with in-house counsel, senior executives and legal teams, Mr. Logan has affected the collection, processing, review and production of electronically stored information in SEC and IRS investigations, multiple large corporate litigation matters with an emphasis on white collar criminal defense, intellectual property, employment, product liability, mass tort and multi-district litigation.

Discover How to Revamp & Reassign Support Services for Max Profitability & Productivity!

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