Legal Support Staff: Latest Structures & Models to Maximize Cost Savings & Efficiency

webinar Legal Support Staff: Latest Structures & Models to Maximize Cost Savings & Efficiency

You Will Learn:

Practical strategies on how your firm can:

  • Eliminate service duplication
  • Tighten service levels
  • Redesign and restructure administrative models for max cost savings and efficiency.
Watch the pre-recorded web conference
$365.00
 

The old support model of one-size fits all is no longer a viable business alternative.

In fact, the role of legal secretary, paralegal, and legal assistant has undergone a major shift in the last few years.

Team-based legal support staffing models have become the norm. Many firms have created secretarial teams/pods or “resource centers” of secretaries who are not assigned to a particular lawyer and handle a wide variety of firm work.

Yet, structuring these support staff pods for maximum output and efficiency can be tricky. Changing the way administrative assistants are utilized starts with a real-life assessment of what lawyers do and don’t need from their assistants.

Learning Objectives

This timely webinar explores how your firm can best analyze attorney needs and streamline its administrative approach for max savings (without sacrificing quality). During this practical and timely webinar you will learn:

  • How to analyze administrative workflow and uncover the most costly secretarial inefficiencies
  • Why it’s key to reassign legal secretaries based on specific practice area expertise
  • How to maximize efficiency of your centralized secretarial business centers

This power-packed program discusses how leading firms have restructured administrative models to improve service delivery and achieve sustainable cost reduction.  Our expert faculty will present practical strategies on how your firm can:

  • Eliminate service duplication,
  • Tighten service levels,
  • Reengineer and standardize administrative processes,
  • Better apply technology, and
  • Redesign and restructure administrative models for max cost savings and efficiency.

During this comprehensive session, you’ll also get;

  • Real life case studies and examples on how other firms have revamped and improved secretarial models
  • Proven pros and cons of the ‘pooling’ approach
  • Expert advice on when to consider outsourcing

Product ID: 16323

Bonus Material

Plus,  you get the exclusive guide, Utilizing Legal Secretaries for Max Profitability: Methods to Reduce Costs, Standardize Work, and Centralize Administrative Support – a $247 value – FREE!

Utilizing Legal Secretaries for Max ProfitabilityThis powerful resource looks at how leading firms are restructuring administrative models to decrease costs, standardize work, and centralize legal processes and administrative support.

  • The Way Legal Support Used To Be and Why It Changed
  • Alternative Approaches to Legal Support: Examples from AmLaw 200 Firms
  • Alternative Approaches to Legal Support: Examples from Mid-sized Firms
  • Establishing an Alternative Attorney Support Structure
  • Design, Test and Implement the Legal Support Structure
  • Effective Way of Reducing Administrative Staff
  • Overcoming Challenges and Obstacles to a New Legal Support Structure

This essential guide also includes finger-tip access to relevant checklists and sample materials, including:

  1. Setting Up an Attorney Support Service Center Checklist
  2. Change Management Checklist
  3. Voluntary Retirement Program Checklist
  4. Comparison: Legal Secretary and Administrative Assistant Job Duties
  5. Interview and Focus Group Questions
    • Questions for Both Attorneys and Secretaries
    • Questions for Attorney
    • Questions for Legal Secretaries

Learn Proven Methods to Revamp, Regroup & Reassign Administrative Services!

Get it on demand now

Faculty

J. Mark Santiago
J. Mark Santiago
SB2 Consultants

Mark has consulted to law firms in the United States and Europe for more than 30 years. He began his consulting career in the New York Office of Price Waterhouse & Co where he served many of the largest law firms in the City. During his nine years at Price Waterhouse he consulted on numerous accounting system implementations, word processing conversions and performance improvement projects. While at Price Waterhouse he originated the Legal Tech Conference which has grown into the largest legal technology trade show in the United States.

Gera Vaz
Gera Vaz
SB2 Consultants

For more than 25 years, Gera has led results-oriented human resources teams that have delivered best-in-class services throughout United States, Europe and Asia. As the Chief HR Officer at two major law firms, Gera directed implementation of best practices that resulted in both firms being named to Fortune Magazine’s “Top 100 Companies to Work For.”

Learn Proven Methods to Revamp, Regroup & Reassign Administrative Services!

Get it on demand now

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