Legal Secretaries: Latest Structures & Models to Maximize Efficiency of Legal Support Staff

webinar Legal Secretaries: Latest Structures & Models to Maximize Efficiency of Legal Support Staff

You Will Learn:

  • Analyze administrative workflow and uncover the most costly secretarial inefficiencies
  • Why it’s key to reassign legal secretaries based on specific practice area expertise
  • Create centralized secretarial business centers to provide specialized support
Watch the pre-recorded web conference
$365.00
 

The role of the traditional ‘legal secretary’ is rapidly changing.

In fact, support staffers are increasingly being displaced as firms try to reduce costs, standardize the work, and centralize administrative support and legal processes.

Firms like WilmerHale, Bingham McCutchen, and Arnold & Porter are changing the way legal secretaries provide and channel administrative support to attorneys. And many other top firms have completely revamped the work, the roles, and the ratios of legal secretaries by;

  1. Redefining administrative positions,
  2. Standardizing the work,
  3. Enhancing teamwork, and
  4. Applying creative new administrative models to expand coverage ratios.

The old support model of one-size fits all is no longer a viable business alternative. Changing the way administrative assistants are assigned and utilized starts with a real-life assessment of what lawyers do and don’t need from their assistants.

This timely webinar explores how your firm can best analyze attorney needs and revamp its administrative approach for max savings (without sacrificing quality).

Learning Objectives

This information-packed session discusses how leading firms are restructuring administrative models to improve service delivery and achieve sustainable cost reduction.  Our expert faculty will present practical strategies on how your firm can:

  • Eliminate service duplication,
  • Tighten service levels,
  • Reengineer and standardize administrative processes,
  • Better apply technology, and
  • Redesign and restructure administrative models for max cost savings and efficiency.

During this comprehensive program, you’ll also get;

  • A checklist of steps to get started
  • Real life case studies and examples on how other firms have revamped secretarial models
  • Proven pros and cons of a ‘pooling’ approach
  • Expert advice on when to consider outsourcing
  • Much more…

Product ID: 13497

Bonus Material

Plus,  you get the new and exclusive guide, Utilizing Legal Secretaries for Max Profitability: Methods to Reduce Costs, Standardize Work, and Centralize Administrative Support – a $197 value – FREE!

Utilizing Legal Secretaries for Max ProfitabilityThis powerful resource looks at how leading firms are restructuring administrative models to decrease costs, standardize work, and centralize legal processes and administrative support.

  • The Way Legal Support Used To Be and Why It Changed
  • Alternative Approaches to Legal Support: Examples from AmLaw 200 Firms
    • Latham & Watkins
    • Orrick, Herrington & Sutcliff (Orrick)
  • Alternative Approaches to Legal Support: Examples from Mid-sized Firms
    • Service Center Learnings
  • Establishing an Alternative Attorney Support Structure
    • Defining Objectives
    • Analyzing Attorney Activity
    • Holding Interviews and Focus Groups
    • Identifying Individual Secretarial Skill Set Profiles
  • Design, Test and Implement the Legal Support Structure
    • Designing the Administrative Support Structure
    • Testing and Implementing the Administrative Support Structure
    • What to Watch For
  • Effective Way of Reducing Administrative Staff
    • Voluntary Early Retirement
  • Overcoming Challenges and Obstacles to a New Legal Support Structure
    • Minimizing Resistance

This essential guide also includes finger-tip access to relevant checklists and sample materials, including:

  1. Setting Up an Attorney Support Service Center Checklist
  2. Change Management Checklist
  3. Voluntary Retirement Program Checklist
  4. Comparison: Legal Secretary and Administrative Assistant Job Duties
  5. Interview and Focus Group Questions
    • Questions for Both Attorneys and Secretaries
    • Questions for Attorney
    • Questions for Legal Secretaries

Learn Methods to Reduce Costs, Standardize Work, and Centralize Administrative Support!

Get it on demand now

Faculty

Nichole Cornwell
Nichole Cornwell
Legal Administrative Support Manager, Husch Blackwell, LLP

Nichole Cornwell is currently Legal Administrative Support Manager in the St. Louis office of Husch Blackwell, LLP.  Previously held positions include Paralegal and Paralegal Manager at Cordell & Cordell, P.C.  Nichole was an instrumental member of Husch Blackwell’s task force assigned to successfully implement a new administrative support structure.  She received her Bachelor of Arts in Legal Studies from Maryville University and serves on the Membership Committee and as Vice President of the Board in the Gateway Chapter of ALA.

Mary Ecklund
Mary Ecklund
Manager of Professional Staff Services, Polsinelli LLP

Mary Ecklund is the Manager of Professional Staff Services at Polsinelli in Kansas City, Missouri.  She currently supervises 70 LAA’s locally and has developed the LAA Professional Development Program. Polsinelli is an Am Law 100 firm with more than 800 attorneys in 19 offices, serving corporations, institutions, and entrepreneurs nationally.

Learn Methods to Reduce Costs, Standardize Work, and Centralize Administrative Support!

Get it on demand now

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