This high-impact webinar explores key steps that will protect your precious brand, and improve your workplace so that you can:
- Accurately and honestly measure company culture as it exists today
- Understand and achieve the components of a powerful, healthy and engaging workplace
- Create a realistic and effective plan to overhaul a toxic workplace
This power-packed program explores:
- What organizational culture is and why yours matters
- How to recognize red flags that point to a poor company culture
- Tools to measure how serious organizational toxicity is in your workplace
- Strategies to create winning company values and measure employees’ behavior against them
- Tools to create an employee-focused culture that attracts and retains top performers
- How to make sure your workers are connected, emotionally and personally to your brand and workplace
Product ID: 15153
Plus, you get the top-selling guide, Difficult People at Work: Co-working & Management Strategies for a More Productive Workplace – a $347 value – absolutely FREE!
Jam-packed with “ how-to” strategies for nipping conflict in the bud, this comprehensive, 96 page guide provides practical guidance, including:
Identifying and Understanding the 9 Most Difficult Personality Types:
- Whiners / Complainers
- Bullies / Backstabbers
- Gossips / Tattle-tales
- Pot-stirrers / Critics
Effective Procedures and Actionable Strategies for Handling Difficult Employees:
- Research and Evaluate the Behavior
- Objective vs. Subjective Feedback
- Determine Root Cause of Behavior
- Map Out Consequences
- Improvement Plans and Follow-ups
- Coaching Difficult Employees
- When Termination is the Solution
This essential guide also includes finger-tip access to 30 extra pages of sample materials and relevant policy information, including:
- Checklist for Difficult People Procedures
- Elements of a Written Summary of a Verbal Disciplinary Discussion
- Sample—Documenting a Verbal Warning
- Elements of a Written Warning
- Written Warning
- Follow-up Plan for Modifying Behavior
- Discipline Documentation Form
- Non-verbal Behaviors and their Meanings
- Best Ways to Deal with Different Types of People
- Dealing with Difficult People: Learning to Fight Back… on Your Terms
- Bullying in the Workplace: What Is It and What Can You do?
- Stop Playing “ The Blame Game”: Finding Solutions Rather than Finding Fault
So, don’t delay! Order your power-packed webinar and get this essential guide absolutely FREE! You save $347!
Discover How to Improve Workplace Behavior & Shift Company Culture in a Healthier Direction!Get it on demand now
Dr. Christian Thoroughgood
Assistant Professor of Psychology and Human Resource Development, Villanova University
Dr. Christian Thoroughgood received his M.S. and Ph.D. in Industrial/Organizational Psychology from Penn State and his B.A. in Psychology and Economics from the University of Maryland, College Park.
His research interests primarily reside within the areas of leadership, counterproductive work behavior, and diversity in organizations. Within these areas, his current work addresses the interactive effects of leaders, followers, and environments on constructive and destructive leadership processes; the role of dispositional and situational factors in shaping supervisor aggression; as well as the intersections of race, gender and other demographic characteristics in the workplace.
Continuing Education Units
HRCI – Receive 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.”
Receive 1.25 CPE credits by attending the live Audio Conference! C4CM is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
Recordings of the program do not qualify for CPE credits. For more information regarding administrative policies such as complaint and refund, please contact our offices at 877-900-C4CM (2426).
- Program Level : Intermediate
- Prerequisites : This course is for participants with some exposure to the subject.
- Advanced Preparation : None
- Delivery : Group Live
C4CM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.