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Conducting Internal Investigations: Best Practice Strategies from Complaint to Closure

report Conducting Internal Investigations: Best Practice Strategies from Complaint to Closure

You Will Learn:

Key strategies to properly conduct internal investigations to minimize legal liability and reduce employee complaints, including:

  • Preparing for the Investigation
  • Conducting the Investigation
  • Collecting Evidence
  • Witness Interviews
  • Post-investigation Process
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"Employee wins $15 million harassment lawsuit after HR mishandles investigation."

Headlines like this show the legal danger of making even one mistake when investigating workplace misconduct.

But let's face it, you've never had formal training in how to conduct internal investigations; and you're unaware of the common traps that can turn a poorly conducted investigation into a legal nightmare.

That's why we created Conducting Internal Investigations – a powerful resource you can use to effectively conduct internal investigations from complaint to closure.

Learning Objectives

This essential, 70 page guide will arm you with the knowledge you need to properly conduct internal investigations to minimize legal liability and reduce employee complaints.

  • When Do You Need to Conduct an Internal Investigation?
  • Investigative Policy for Your Organization
  • Investigation Process
    • Process Guidelines
    • Setting Goals for the Investigation
    • Selecting the Investigator / Investigative Team
    • Characteristics of a Good Investigator
  • Preparing for the Investigation
    • The Scope of the Investigation
    • Thorough Review of Company Policy
    • Understand the Reason for the Investigation
    • Understand What Documentation will be Required
    • Review What Other Evidence will be Required and How it will be Obtained
    • Be Clear on the Expected Outcome and Potential Consequences
    • Be Clear on the Expected Timescale of the Investigation
  • Conducting the Investigation
    • Define the Scope of the Investigation
  • Collect Evidence
    • Evidence Relating to the Investigation
    • Records of the Investigation
  • Witness Interviews
    • Maintaining Confidentiality
    • Attorney-client Privilege
    • Upjohn Warning
    • Interviewing Skills
    • Specific Approach and Questions for the Complainant
    • Specific Approach and Questions for the Accused
    • Specific Approach and Questions for Witnesses
    • Active Listening
      • Questions to Avoid
  • Post-investigation Process
    • Analyze the Evidence and Draw Conclusions
    • Recommending Actions Based on the Conclusion
    • Create the Investigation Report
    • Communicating Results to Complainant and Accused
  • Handling Specific Situations
    • Sexual Harassment
    • Public Companies
    • Safety Investigations
    • Whistleblowers
    • The False Claims Act
    • Dodd-Frank Wall Street Reform and Consumer Protection Act
    • Corporate Fraud / Financial Malfeasance

Product ID: 4637

Bonus Material

This essential guide also includes finger-tip access to sample materials and relevant policy information, including:

  1. Sample Investigative Policy
  2. Investigative Process
  3. Sample Questions
  4. Sample Report Guidelines
  5. Tips for Successful Investigations

Plus, if you’re not completely convinced that Conducting Internal Investigations delivers all that we promise, we’ll refund every penny. It’s that simple.

Learn How to Effectively Conduct an Internal Investigation from Complaint to Closure with this Step by Step Guide!

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