I can’t remember my login information to access the “My Account” page, now what?
Your username is the email address you used to create your account. If you can’t remember your password, you can click the Forgot Your Password? link under the log in box and you will be prompted to create a new one. You can reach the log in screen by clicking the Login button in the top right of the site. (If this button says My Account, you are already logged in.)
If you can’t remember your email address, please contact Customer Service via telephone or Live Chat and they will be happy to research your account.