Attitude and Handling Problems (or Learning From Lori Loughlin)

Two celebrities are entangled in the college admissions scandal, each with a very different attitude. One, Felicity Huffman, paid a proctor to alter her child’s SAT scores. The other, Lori Loughlin, paid $500,000 to get her children admitted to USC on the crew team, although neither child rowed.

Felicity Huffman pleads guilty, Lori Loughlin pleads not guilty. Hell, even the coach involved has pled guilty!

Lori, apparently, is worried that her “TV FAME” (sorry, I have to put it in quotes, because I never watched Fuller House OR the Hallmark channel or even heard of her before this scandal) is going to work against her in the case, and she’d be penalized for her fame.


Have a seat, Lori. (pats chair next to me) I think that what may penalize you is your attitude. That you’re somehow above all of this… tawdry court stuff, even though you appear to be neck deep in this mess.

The courts aren’t making an example out of Huffman because she had the sense to plead guilty. Caught red-handed, she didn’t try to fight it, try to worm her way out of the consequences, or somehow believe that the law didn’t apply to her (and her FAME!).

Imagine if these two were in your organization. Something goes wrong – which of these two would you prefer to have working with you? Or have as your boss?

No brainer, right? You want the one who’s going to take responsibility and ownership of their actions, not lead with drama, and work toward a positive solution to resolve the problem. That’s the attitude you want around you.

Same goes for the boss. People want to work for someone with integrity, and who knows how to accept responsibility and move forward towards improvement.

Let’s admit it – screw ups happen. Whether they’re accidental or intentional, things go wrong, sometimes horribly wrong. But how you handle that situation is where you really show your mettle.

And it’s not just the integrity they show personally when faced with a difficult situation. It’s also the way their handling of the situation makes it better for everyone else around them. Not only is the situation leached of its drama, but everyone can move forward, knowing that when there is another, inevitable problem, it will be handled in an appropriate way.

So lead by example. Take ownership of your mistakes. It’s not a failing to err – it’s a failing to be so arrogant as think you can’t err. In life, as in the courts, showing an understanding of where you went wrong goes a long way towards minimizing the consequences of your actions.

And just get your kids an SAT prep class if they need one!

Have an employee who poisons the well with their attitude? Try C4CM’s on-demand webinar Taming Toxic Employees: How to Keep Negativity from Infecting Your Workplace. You’ll get effective weapons in the war against negativity.


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